Business Bitesize

Is your business’s story as strong as it could be? And who is the hero in your story – you or your customer? Your business success depends on you using a strong, believable story to improve [...]

As a business leader or manager, you determine your team’s level of enthusiasm. And without enthusiasm for the work they do, your people will be a major source of stress and strain that can be [...]

  How often do you avoid making changes in your business? Most people avoid change and prefer to settle for the status quo. But standing still in your business is a recipe for irrelevance [...]

How important to you and your team is your customers’ experience of your business? And does it often get lost in the day to day doing of the work? Customer loyalty requires you and your people to [...]

Your business grows when your customers recognise the value of your products and services to them. The more valuable you are, the more they will buy from you… But how do you get them to recognise [...]